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Terms and conditions

General Scope

a. These Terms of Use of ICE , Chaussée de la Hulpe 150, 1170 Watermael-Boitsfort, Belgique („ICE“ or „we“) apply to the contractual agreement (hereinafter referred to as the “Agreement”) between ICE on the one hand and the users (also referred to as “Users“ or “you“) on the other hand, who are interested in or use any career service that is offered at and the ICE mobile application (collectively referred to as “Service” herinafter). Such websites are collectively referred to as “ICE Platforms” hereinafter.

Object of the Agreement and Scope of the Services

ICE offers a variety of career services via the Platforms. ICE wants to be your lifelong career assistant. If your life perspective changes, you are developing or reaching for new goals, ICE offers the right career support. We aim to build a long lasting relationship, to build a product and a Service, that is available 7 days a week, 24 hours a day and which enables you to take your life and future in your own hands.

a. Services available without registration

Without the registration of an ICE account you may use all Services that are available on our website without registration. Particularly you can browse jobs that are published on our website.

b. ICE Account

Certain Services will only be available as part of an ICE Account.

If you enter into an agreement for an ICE Account you can use additional Services as described hereinafter.

aa. Apply

You can apply for jobs published on our website.

bb. ICE CV

You can create an ICE CV within your ICE account, which will consist of various information related to your professional profile as well as attachments provided by you.

We will use the data you have provided as part of your ICE CV to provide you with job recommendations tailored to your needs based on your CV data. We can also use any of your profile data to pre-fill form on our platforms for any other service that we provide to you.

We will also use information stored in your CV to improve your search experience and recommend you more relevant jobs on our platforms or through an Email Alert.

We do not warrant or guarantee a certain volume of storage capacity for your CV. We reserve the right to temporarily or permanently restrict the data volume for uploads of data, especially if necessary due to technical reasons, for example in order to maintain or optimise the Service.

dd. Application History

Within your ICE account we store your applications to job listings that were published on the ICE platforms in a history that can be accessed via your ICE account.

ee. Job related mailings

We may send you job related emails regarding services which are similar to ICE Services that you already use, if you did not object to such emails. You may at any time object free of charge to all of ICE’s newsletters. We will inform you about your right of objection when we collect your email-address and in the respective newsletter. Should you no longer wish to receive our email messages, please edit this settings in the My Account page of the ICE website and/or contact us at or directly send an email to

Registration for an ICE Account

a. If you want to register for and create an ICE Account, you have to provide a valid email address and a password to us, which we will store.

b. After we received your application to create an ICE Account we confirm the receipt of such application with a message to the email address provided by you. The agreement for your ICE Account between you and us comes into effect when we activate your ICE Account. The completion of the registration by you only constitutes an offer to enter into a contract. ICE reserves the right to accept or decline the conclusion of the contract in its own discretion. There is no right to claim a conclusion of a contract.

c. You must provide the requested information and data completely and truthfully. You are responsible to keep your contact data (especially your email-address) up to date and to secure that you can be contacted under the address provided and that the email-address is not transferred to another person. Should any of the provided data change, you have to adjust and correct the data immediately. In the event of incomplete or false information provided by you, ICE shall have the right, to block your account and the access to our platform temporarily or permanently.

d. Each User is allowed to only create one account. The account is not transferrable.

Obligations and Responsibilities of the User

a. Users are fully responsible for themselves to provide the hardware and internet connection which is necessary to use our Services.

b. Please ensure that the Services under an ICE Account are only used by you. You shall keep access data and passwords in strict confidence. You are responsible for any and all use of access data and passwords and all actions, which occur in context with the use of your ICE Account. If any unauthorized third party had actual or hypothetical access to your login details (email-address in combination with the password), you shall immediately inform ICE and change any relevant password as soon as possible.

c. You shall not act illegally in the context of using our Services and/or violate applicable law, particularly you shall not:

• Provide us with any content, that - is harassing, offensive, liable to corrupt the young or in other ways illegal; - violates the rights of third parties, especially copyright laws, personality rights or other property laws; - is confidential, e.g. includes business secrets;

• impersonate as another person, e.g. as a public official, a representative of us, or pretend a relationship to such persons that does not exist, fake user names or manipulate distinctive marks in other ways and/or disguise the origin of content, that is transmitted in context with the Service;

• save, publish and/or transmit advertising-, junk-, or mass-emails, chain letters, snow ball systems or other commercial communication;

• use scraping or similar techniques, to collect content to use it for another purpose, to publish it again or use it in a different way than what the Services are intended for;

• use techniques or automated other Services that aim to show or result in showing users activity incorrectly, e.g. by using bots, bot nets, scripts, apps, plugins, extensions or other automated instruments to register accounts, to play content, to send messages, to post comments or different acts;

• to harass, threaten, insult, defame a natural person or a company, disparage or discriminate because of gender, race, religion or beliefs, or state or spread untrue facts about a natural or legal person;

• collect, save or transmit personal data of another user, insofar as the affected person has not agreed;

• post links to content of third parties, that violates the regulations of these Terms of Use or other regulations.

d. Any information contained in your CV and any other information or content you provide to us (“Content”) must be true. That means that you are not allowed to create CVs for third persons without their consent or for non-existing persons, and that any profile picture that you transmit must show you.

e. Any Content you provide to us must not contain viruses, worms or any other harmful code. Personal data, that you send or provide to ICE, should not include, and you warrant and guarantee that it does not include any of the following:

• racial or ethnic origin,

• political opinions,

• religious or philosophical beliefs,

• trade union membership,

• genetic data,

• biometric data for the purpose of uniquely identifying a natural person,

• data concerning health

• data concerning a natural person's sex life or sexual orientation

f. If you transmit personal data to other users or recruiters, then such transmission takes place at your own risk.

License in and to User’s Content;

a. You may use our Services and may transmit Content to us in accordance with these Terms of Use. We do not examine such Content and do not claim ownership of it. By providing the Content to ICE, you commission us to save, host and – if applicable – make the content available to ICE company. We use your Content in accordance with the Agreement between you and us under these Terms of Use. By providing your Content to ICE, you grant a non-exclusive, territorially unrestricted license for the term of the Agreement, to use the Content for purpose of the provision of the Services under your Agreement with us, which includes the right to save, reproduce, format, reformat, technically edit, transmit, make available, to analyse the Content to let it be analysed, evaluate statistically and/or let it be evaluated statistically on our own or by third parties.


The Services of ICE under these Terms of Use are free of charge.

No Warranty; Backup Copies

a. We don’t warrant the currency, accuracy, completeness, usability, suitability for a certain purpose of content on our Platforms.

b. ICE does not warrant that the Services offered by us are available at certain times or permanently. Disturbances, interruptions or possible downtimes of the (online) Service cannot be excluded. Because of technical or operational reasons a temporally limitation of the availability is possible. This is especially possible with regard to the capacity limits, the security or integrity of the data processing systems or the implementation of technical measures, which are necessary for a regular or improved performance.

c. ICE’s servers are backed up regularly and carefully. Nevertheless data losses are not excluded. Insofar as you transmit or upload data – regardless of the form – we advise you to make backup copies. This also applies to the event that you terminate your contract with us, because we don’t retain a copy of your data after the deletion, subject only to statutory storage obligations.


a. The agreement with you for the ICE Account and the Services provided thereunder is entered into for an unlimited time. Either party may terminate this agreement with immediate effect in writing.

b. When the Agreement for ICE Account terminates, we will delete all your personal data that we have stored, or store your data in a not-personal form, unless the processing is lawful and necessary for another purpose.

Intellectual Property Rights in and to our Platforms

a. Our Platforms and all connected software, databases, graphics, user interfaces, designs and additional content, names and trademarks are protected by the copyright law, the trademark law and additional property rights. As between you and ICE, ICE shall be deemed the sole holder of all intellectual property rights.

b. Under the condition that you comply with these Terms of Use and any other applicable provisions, ICE grants a non-exclusive and non-transferrable right to use the Platforms and the Service. You shall not use the Platforms or the Service for the development of other Services; activate or use functionalities of the Platforms or the Service for which you have no right of use; change, translate, reproduce, decompile the source code, to examine its functions, except where legally mandatorily permissible.

Confidentiality and Data Protection

We treat your personal data confidentially at any time. We only use or publish it, when necessary under these Terms of Use. Each collection and processing of user’s personal data occurs considering applicable data protection law. You can obtain further information about the use of personal data on our Platforms in our privacy policy.

Changes to the General Terms and Conditions

Changes to the General Terms and Conditions. ICE shall be entitled to amend this EULA upon no less than six (6) weeks prior notice to Customer. Unless customer notifies ICE in writing of its objection to such amendment within fifteen (15) days of its receipt of notice of such amendment from ICE then the amendment shall be deemed accepted by Customer. If, on the other hand, Customer notifies ICE in writing of its objection to such amendment within fifteen (15) days of its receipt of notice of such amendment from ICE then the Contract shall be continued under the existing terms without giving effect to such amendment.

Applicable Law; Venue and other Provisions

a. This Agreement and its interpretation are governed by Belgian law. If you are a consumer, according to Article 6 para 2 of the Regulation (EC) 593/2008, this choice of law may however not have the result of depriving you of the protection afforded to you by mandatory provisions by virtue of the law which would (in the absence of choice) have been applicable.

b. If any provision of these Terms of Use shall be held invalid or unenforceable, in whole or in part, such provision shall be deemed severable from these Terms of Use, and the validity and enforceability of all other provisions of these Terms of Use shall not be affected thereby. In such a case the invalid or unenforceable provision will be replaced by a statutory provision.

c. Notices for dispute resolution:

We are not obligated and willing to participate in dispute resolution procedures by any consumer arbitration board. On the European online-platform for dispute resolution you can find information about alternative dispute resolution (Note: At the moment we don’t participate at this programme).